Pro Bono Support Person Service
Workplace Support When You Need It Most
At First Principles Solutions, we understand that navigating workplace challenges can be overwhelming. Our dedicated support team is here to guide you through every step of your compliance journey.
Our Pro Bono Commitment
We offer our professional support person service at no cost for your initial engagement, ensuring everyone has access to fair workplace representation regardless of financial circumstances.
What Is a Support Person?
A support person plays a crucial role in ensuring procedural fairness during formal workplace meetings. Under the Fair Work Act and modern employment practices, employees often have the right to have a support person present during significant workplace discussions.
Our experienced consultants serve as:
- Independent, objective witnesses to proceedings
- Professional note-takers documenting key points
- Calming presences during challenging conversations
- Advocates for procedural fairness (not legal representatives)
When You Might Need Us
Our pro bono support person service is particularly valuable during:
- Performance management meetings
- Disciplinary proceedings
- Restructuring or redundancy consultations
- Return-to-work discussions
- Workplace investigations
- Mediation sessions
What We Provide
When you engage our pro bono support person service, you'll receive:
- 1
Pre-meeting consultation
A 30-minute briefing to understand your situation and concerns
- 2
Professional representation
Attendance by an experienced HR or compliance consultant at your workplace meeting
- 3
Comprehensive notes
Detailed documentation of the proceedings
- 4
Post-meeting debrief
A 30-minute follow-up to discuss outcomes and next steps
Our Approach
We maintain the highest standards of:
Confidentiality
Your information remains strictly private
Neutrality
We focus on procedural fairness, not taking sides
Cultural sensitivity
Our support is respectful of diverse backgrounds and needs
Professionalism
We uphold workplace decorum while ensuring your voice is heard
Eligibility & Booking Process
Our pro bono support person service is available to individuals across all industries, with priority given to:
- Employees without union representation
- Vulnerable workers or those from disadvantaged backgrounds
- Workers facing complex or potentially serious workplace issues
How to Book
- Complete our online intake form
- Participate in a brief screening call
- Schedule your pre-meeting consultation
After Your Initial Session
Following your first engagement, we offer ongoing support person services at competitive rates should you require further assistance. Additionally, we can connect you with our full range of HR, compliance, and governance solutions.
Why Choose First Principles Solutions?
Our support person service is delivered by consultants with extensive expertise in:
- Australian workplace relations
- Fair Work Act requirements
- Modern Awards interpretation
- Workplace Health and Safety regulations
- Conflict resolution and mediation
Ready to Book Your Pro Bono Support Person?
Take the first step towards ensuring procedural fairness in your workplace meeting.
This service aligns with our commitment to fostering equitable workplaces and supporting procedural fairness across Australian organisations. While we provide support and guidance, please note that our support persons do not provide legal advice or representation.